What we do

Communicating in a crisis

Navigate Response is a global crisis communications network for the international shipping, port and offshore industries.

Headquartered in London with a regional HQ in Singapore, we operate a global partnership network to deliver:

  • 24/365 immediate availability to manage the media on your behalf from the most appropriate location.
  • Expert assistance to develop your crisis communications strategy, plans and policies.
  • Comprehensive media and spokesperson training programmes.
  • Realistic media and social media injects to your drills and exercises via our media simulator Triton.

Navigate Response delivers expert advice, counsel and hands-on support at the scene of the incident, from your offices or from our offices around the world.

We ensure that your side of the story is presented in a coherent and professional manner to the outside world. In an age of citizen journalism, we place a strong emphasis on social media and have the latest tools and techniques to monitor and respond on your behalf.

We firmly believe in preparation. Our experts will review your existing crisis media plan or assist you to create a plan from first principles. We will provide media awareness training and coaching for all levels of employee and run a range of drills and exercises to test and hone your response.

Navigate Response - Crisis communications for the maritime sector

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