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There are few incidents more feared by a crisis management team (CMT) than a kidnapping. It is worth considering for a few moments why this is the case. After all, kidnapping is an extremely rare event – it is likely most shipping companies will never experience any such event. Kidnaps globally are falling and have been for 20 years. So, what’s the problem?

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A big part of my job as a communications specialist for the shipping industry is explaining our industry to people who find what we do and how we operate hugely confusing (and in fairness, who can blame them?).

Here are six misunderstandings and points of confusion that I encounter regularly:

  1. How can the owner not have anything to do with running the ship? What is a shipmanager?

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VDR invites you to join Navigate Response for a crisis communications workshop including a live media response exercise simulating an attack on a vessel. Using Navigate Response’s proprietary media simulation platform – Triton.

Thursday, 19 September 2019, Hamburg, Germany

09:00-12:30 Workshop | 13:30-17:00 Media Training

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£5 upgrade to get a seat with a back!

Not really.I have no idea if this picture shared on Twitter which purportedly shows a woman assigned a seat without a back on an EasyJet flight is real, fake or, more likely, partly true (e.g. the seat was damaged, but no one was assigned to sit in it), but that doesn’t really matter.

In the world of social media (and beyond), most people don’t wait to find out if what they’re reading is true, they just get excited/angry/sad/enraged about it.

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